Privacy Policy

1. Introduction

No Contact: Text here instead ("the App") is designed to help users manage the urge to contact an ex during the no-contact period after a breakup. The App is intended for adults aged 18 and older.

We respect your privacy. This Privacy Policy explains what information is collected, how it is used, and your rights.

By using the App, you agree to the practices described in this policy.

2. Data We Collect

We designed Text Here Instead so that the most personal information you create in the App stays on your device. We collect only limited information needed to provide Premium access, understand how the App is being used, and improve the product.

A. Personal Content Stored Locally on Your Device

The following information may be stored locally on your device:

• Breakup date
• Last contact date
• No-contact streak data
• Urge intensity logs and progress
• Messages written inside the App ("Unsent Messages")
• Replies to daily reflection prompts
• Voice recordings created inside the App
• Your "Remember Why It Ended" note
• Daily reflection prompt progress
• Notification preferences
• Other settings and progress associated with your use of the App

This personal content is stored locally on your device and is not transmitted to our servers or to our analytics provider.

We do not have access to the content of your unsent messages, voice recordings, daily reflection responses, or breakup notes.

If you delete the App or delete your local data from within the App, this locally stored content may be permanently removed unless your device operating system independently maintains a backup.

B. In-App Purchase and Subscription Information

The App offers Premium access through:

• an auto-renewing weekly subscription, which may include a free introductory trial for eligible users; and
• a one-time lifetime purchase.

Payments are processed through Apple's App Store or Google Play, depending on your device.

We use RevenueCat to manage purchase validation, subscription status, trial eligibility, purchase restoration and Premium access.

RevenueCat may process limited purchase and transaction information, including:

• purchase history
• subscription status
• free-trial or introductory-offer eligibility and status
• purchase and renewal dates
• transaction or receipt information
• an anonymous or pseudonymous RevenueCat user identifier
• the product or subscription purchased

We do not collect or store:

• your credit or debit card information
• your bank details
• your App Store or Google Play password
• your billing credentials

Payment information is handled directly by Apple or Google, depending on your platform.

Weekly subscriptions automatically renew unless cancelled through your App Store or Google Play subscription settings. If you cancel, Premium access generally continues until the end of the current trial or paid billing period, as determined by the applicable store.

The lifetime purchase is a one-time payment and does not automatically renew.

We use purchase information only to verify purchases, determine and maintain Premium access, restore purchases, and manage subscription-related functionality.

For more information, see the Apple Privacy Policy, Google Privacy Policy and RevenueCat Privacy Policy.

C. Product Analytics and Technical Information

We use PostHog to collect limited pseudonymous product analytics so that we can understand how people use the App, identify where users encounter difficulties, and improve the experience.

Our PostHog project uses PostHog Cloud EU.

Analytics information may include:

• a randomly generated or pseudonymous analytics identifier
• App version
• device platform and operating system information
• technical session information
• whether the App was opened
• which onboarding steps were reached
• the onboarding goal selected, such as "Get my ex back", "Heal and move on", or "I don't know yet"
• whether onboarding was completed
• whether the first unsent message was successfully saved
• whether different stages of the Premium paywall were viewed
• which Premium plan was selected
• whether a free trial was available to the user
• whether a purchase was started, cancelled, pending, failed or successfully completed
• limited technical information needed to diagnose analytics and purchase-flow issues

We use this information to understand aggregate product usage and improve the App.

We have disabled PostHog session replay, automatic screen capture and automatic interaction capture. We intentionally track only selected product events.

We do not send PostHog:

• the content of your unsent messages
• the content of daily reflection responses
• voice recordings or voice transcripts
• your ex's name
• the content of your "Remember Why It Ended" note
• breakup reasons or other free-text breakup information
• your exact breakup date
• your exact last-contact date
• exported journey content
• payment-card or banking information
• purchase receipts
• transaction identifiers
• any other free-text content you enter into the App

For more information, see the PostHog Privacy Policy.

D. Information We Do Not Access or Use for Analytics

We do not access or use the following for advertising or analytics purposes:

• your contacts
• messages from other apps
• your camera or camera roll
• the contents of your microphone recordings
• precise location data
• advertising identifiers for cross-app tracking

Where device permissions such as microphone access are required for an App feature, the permission is used only to provide that feature. For example, microphone access may be used to create a voice note that is stored locally on your device.

We do not use your personal content for advertising, and we do not use your breakup messages, voice notes or journal entries to train artificial intelligence models.

3. How We Use Information

We use information only where necessary to operate, maintain and improve Text Here Instead.

This includes:

• Providing the App's core functionality
• Saving and displaying your local progress
• Tracking your no-contact streak and other locally stored activity
• Verifying purchases, subscriptions, free-trial eligibility and Premium access
• Restoring previous purchases
• Understanding how users move through onboarding and the Premium purchase flow
• Understanding which parts of the App are useful and where users encounter difficulties
• Diagnosing technical issues and improving reliability and performance
• Protecting the security and integrity of the App

We do not sell or rent your personal data.

We do not use your information for targeted advertising or cross-app advertising tracking.

We do not use the content of your messages, voice recordings, daily reflections or breakup notes for advertising or to train artificial intelligence models.

Limited analytics, technical and purchase information may be processed by the service providers described in Section 5.

4. Data Storage and Retention

Personal Content

Your personal breakup content, including unsent messages, voice recordings, daily reflection responses and breakup notes, is stored locally on your device.

We do not currently provide account-based cloud storage or syncing for this content.

If you delete the App or use the App's data-deletion functionality, locally stored content may be permanently removed, subject to any independent device or operating-system backups that may exist.

Analytics Information

Limited pseudonymous product analytics are processed using PostHog Cloud EU.

Analytics data may be retained for as long as reasonably necessary to understand product usage, improve the App, diagnose problems and maintain historical product metrics, subject to our configuration and PostHog's applicable data-processing terms.

We aim to collect only the minimum analytics information necessary for these purposes.

Purchase and Subscription Information

Purchase and subscription information may be retained by Apple, Google and RevenueCat in accordance with their respective legal, accounting, fraud-prevention and operational requirements and their own privacy policies.

We do not control the retention periods used by Apple or Google for payment and App Store or Google Play transaction records.

Deleting the App does not automatically delete information held by Apple, Google, RevenueCat or PostHog.

5. Data Sharing and Service Providers

We use a limited number of third-party service providers to operate the App.

Apple App Store

Apple processes App Store payments, subscriptions, in-app purchases and related transaction information for users on Apple devices.

Google Play

Google may process payments, subscriptions, in-app purchases and related transaction information for users on Android devices.

RevenueCat

RevenueCat helps us validate purchases, determine subscription and Premium entitlement status, restore purchases and determine introductory-offer or free-trial eligibility.

PostHog

PostHog processes limited pseudonymous product analytics and technical usage information on our behalf.

We use PostHog Cloud EU.

We have disabled session replay, automatic screen capture and automatic interaction capture. The personal content you write or record inside Text Here Instead is not intentionally sent to PostHog.

These service providers process information according to their own privacy policies and, where applicable, their agreements with us.

We do not sell personal information to advertisers, data brokers or other third parties.

We do not share your breakup messages, voice recordings, journal entries or other personal written content with advertisers.

6. Your Rights — EU / GDPR

If the General Data Protection Regulation (GDPR) or similar applicable data-protection law applies to you, you may have rights regarding your personal data, including the right to:

• Request access to personal data relating to you
• Request correction of inaccurate personal data
• Request deletion of personal data
• Request restriction of certain processing
• Object to certain processing
• Receive certain personal data in a portable format where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with the relevant data-protection authority

Most personal content created in Text Here Instead is stored only on your device. You can remove this local content using the App's data-deletion functionality or by deleting the App, subject to any independent device backups.

Some limited analytics and purchase information may be processed by PostHog, RevenueCat, Apple or Google as described in this Privacy Policy.

If you would like to exercise a privacy right relating to information processed by us, or have questions about your data, contact:

Hardik.Gala@generationlotus.com

Because the App does not require an account and analytics are pseudonymous, we may need limited additional information to determine whether particular analytics records can reasonably be associated with your request.

Nothing in this Privacy Policy limits any rights you may have under applicable data-protection law.

7. Age Restriction

The App is intended for individuals who are 18 years of age or older.

By using the App, you confirm that you are at least 18 years old.

We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data has been collected from a person under 18, we will take appropriate steps to delete such information.

If you believe that a minor has used the App, please contact us at: Hardik.Gala@generationlotus.com

8. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be reflected by revising the "Last updated" date.

9. Contact

If you have any questions about this Privacy Policy, please contact: